Phone: 780-427-1432 (for toll-free access within Alberta, first dial 310-0000)
Email: For general information or non-personal questions regarding the Alberta Health Care Insurance Plan, email firstname.lastname@example.org
- DO NOT email personal information or health care card numbers. Any personal information you submit by email is not secure, and may be observed by a third-party while in transit.
- For more information, go to the AHCIP Contact page.
Important: Any questions, comments, or concerns containing your personal health information should be made in person or by telephone.
Prescription Drug Program inquiries
Plan members – call Alberta Blue Cross Customer Services at 780-498-8000 (Edmonton and area), 403-234-9666 (Calgary and area), or toll-free 1-800-661-6995 (in Alberta).
Pharmacy service providers – call Alberta Blue Cross pharmacy services representatives at 780-498-8370 (Edmonton and area), 403-294-4041 (Calgary and area), or toll-free 1-800-361-9632 (in Alberta).
Alberta Health – General inquiries:
Phone: 780-427-7164 (for toll-free access within Alberta, first dial 310-0000)
Online: Submit general comments or questions by using the Alberta Connects Questions and Comments form. Your feedback is important to us.
Research program: Go to Health Research in Alberta
If you discover a broken link, a page that isn't working, or another problem on the Alberta Health website, send an email to Health Website help
- Include the web page URL (e.g., www.health.alberta.ca/page) and a description of the problem. Thank you.
Government of Alberta – General inquiries / comments
GOA employee lookup: Use the Government of Alberta contact page to find contact information for staff or government programs and services.
Phone: Call the toll-free provincewide Alberta Connects comment line at 310-4455.
Email: Submit comments or questions online using the Alberta Connects online form. Your feedback is important to us.
Toll-free dialing: To be connected toll-free in Alberta to any Alberta government office, dial 310-0000 followed by the 10-digit phone number of the office you wish to reach.
- Outside Alberta, call long distance 1-780-427-2711 to reach the government call centre.
For provincewide free cellular phone calls to Alberta government offices, enter *310 (for Rogers Wireless) or #310 (for Telus and Bell), followed by the 10-digit phone number. Public and government callers can phone without paying long distance or airtime charges.
Deaf or hearing impaired callers using a TTY, call 780-427-9999 in Edmonton, or 1-800-232-7215 in Alberta. Note: This is not a voice line.