Contact us

Alberta Health Care Insurance Plan (AHCIP)

Phone: 780-427-1432 (for toll-free access within Alberta, first dial 310-0000)

Email: For general information or non-personal questions regarding the Alberta Health Care Insurance Plan, email

  • DO NOT email personal information or health care card numbers. Any personal information you submit by email is not secure, and may be observed by a third-party while in transit.
  • For more information, go to the AHCIP Contact page.

Important: Any questions, comments, or concerns containing your personal health information should be made in person or by telephone.

Prescription Drug Program inquiries

Plan members – call Alberta Blue Cross Customer Services at 780-498-8000 (Edmonton and area), 403-234-9666 (Calgary and area), or toll-free 1-800-661-6995 (in Alberta).

Pharmacy service providers – call Alberta Blue Cross pharmacy services representatives at 780-498-8370 (Edmonton and area), 403-294-4041 (Calgary and area), or toll-free 1-800-361-9632 (in Alberta).

Alberta Health – General inquiries:

Phone: 780-427-7164 (for toll-free access within Alberta, first dial 310-0000)

Online: Submit general comments or questions by using the Alberta Connects Questions and Comments form. Your feedback is important to us. 

Mailing address:

Alberta Health
P.O. Box 1360, Station Main
Edmonton, AB  T5J 2N3

Research program: Go to Health Research in Alberta

Website technical problems feedback

If you discover a broken link, a page that isn't working, or another problem on the Alberta Health website, send an email to Health Website help

  • Include the web page URL (e.g., and a description of the problem. Thank you.

Government of Alberta – General inquiries / comments

GOA employee lookup: Use the Government of Alberta contact page to find contact information for staff or government programs and services.

Phone: Call the toll-free provincewide Alberta Connects comment line at 310-4455.

Email: Submit comments or questions online using the Alberta Connects online form. Your feedback is important to us.

Toll-free dialing: To be connected toll-free in Alberta to any Alberta government office, dial 310-0000 followed by the 10-digit phone number of the office you wish to reach.

  • Outside Alberta, call long distance 1-780-427-2711 to reach the government call centre.

For provincewide free cellular phone calls to Alberta government offices, enter *310 (for Rogers Wireless) or #310 (for Telus and Bell), followed by the 10-digit phone number. Public and government callers can phone without paying long distance or airtime charges.

Deaf or hearing impaired callers using a TTY, call 780-427-9999 in Edmonton, or 1-800-232-7215 in Alberta. Note: This is not a voice line.