Health Advocates

Role of the Health Advocate

The Health Advocate was established under the Alberta Health Act. The Health Advocate’s primary functions are to: 

  • Assist Albertans in navigating the health system and link patients and their families to providers or services;
  • Review complaints related to the Health Charter and refer complaints when necessary; and
  • Lead the implementation, including education and public awareness, of the Health Charter.

Note: The Health Advocate cannot provide medical advice or referrals to doctors or medical specialists, or place Albertans in care or treatment facilities.

The Office of the Alberta Health Advocates

The Health Advocate is part of the Office of the Alberta Health Advocates (OAHA), along with the Seniors’ Advocate and the Mental Health Patient Advocate. The OAHA opened on April 1, 2014. It is a place where Albertans can go for advice and help in dealing with their issues. Albertans can contact the OAHA for assistance with a wide variety of things including:

  • Navigating the health system;  
  • Assistance with complaints and concerns; 
  • Information about the Health Charter;  
  • The interests and needs of seniors;  
  • Addressing patient complaints under the Mental Health Act; including understanding legal rights and obligations.

Contact the Office of the Alberta Health Advocates

Contact the Advocates – You do not need to know which Advocate you need before contacting the office.