Continuing Care Facility Reports

The data and information on this website, including the summary reports on facilities, is being provided solely for information and as a public service. It is provided to help you make informed decisions. It is not a substitute for an independent comprehensive assessment of a given facility, nor should it be relied upon solely in making a decision about a given facility.

A facility's compliance with standards is just one aspect to consider when selecting a supportive living or long-term care facility. For more information, you are encouraged to:

• Refer to other information sources, such as guides to seniors facilities;
• Talk to residents or their families who live in the facility you are considering;
• Ask a facility representative any questions you may have; and
• Visit the facility.

Continuing care reportable incident

A continuing care reportable incident is an event related to the Continuing Care Health Service Standards that has occurred through an error or omission in the provision of health services causing death or serious harm to a client/resident, or a client/resident unaccounted for.

These may include (but are not limited to) events that have occurred as a result of:

• Errors or omissions in the provision of health services;
• Equipment (facility or resident owned) malfunction or operator error;
• Failures of communication and daily accounting processes;
• Severe weather, fire, flood, or failure of the facility or equipment; or
• Unknown/unforesenn causes.

For the purposes of continuing care reportable incidents serious harm is defined as: "an unexpected or normally avoidable outcome that negatively affects the residents/clients health and/or quality of life, which occurs in the course of health care provision/treatment and/or has the potential to alter the clients/residents baseline health status.”

• Reportable Incident Form 

More information

• Continuing Care Health Services Standards July 2008
• Supportive Living Public Reporting Information – Seniors and Community Supports
• Alberta’s Continuing Care System
• Reportable Incident Form