Authorizer and vendor information – AADL service providers

Authorizers

An Alberta Aids to Daily Living (AADL) authorizer is a health care professional who assesses a client's medical needs and eligibility for AADL benefits.

Vendors

An AADL vendor is a business owner contracted by AADL to provide medical equipment and supplies to eligible Albertans.

Information for both

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AADL claims transition to Alberta Blue Cross

Processing of claims and authorizations for the Alberta Aids to Daily Living program is moving from Alberta Health to Alberta Blue Cross. This transition will occur in phases over the next three years.

  • The Respiratory Benefits Program will be the first program to transition to the Alberta Blue Cross claims processing system in 2018.
  • Alberta Health is working with Alberta Health Services and respiratory vendors to ensure a seamless transition for AADL clients.

This transition is a significant undertaking. Alberta Health and Alberta Blue Cross are committed to maintaining a high level of quality and service, working with all stakeholders to ensure a smooth transition.

Improving AADL service

  • This change will improve service with quicker processing for AADL authorizations and claims. This means faster claims processing and payment as well as easy access to assistance.
  • There will be no changes to the benefits offered to Albertans or to the eligibility criteria for those benefits.

About Alberta Blue Cross

  • Alberta Blue Cross is Alberta’s largest benefit provider and provides health and dental benefits to more than 1.6 million Albertans.
  • Since 1970, Alberta Blue Cross has worked with the Government of Alberta to administer its health benefit programs and develop a number of highly customized processes that represent many of the best practices in health benefit administration.