Hearing aid information for AADL vendors

1. Eligibility of seniors for hearing aid funding through AADL

A senior is eligible at the beginning of the next month after turning 65. Proof of age is required to register/verify senior status. The client can complete either the Proof of Age Declaration for Alberta Health Care Insurance Plan or the Alberta Seniors Benefit Financial Assistance Application.

2. Correcting a mistake on the audiogram

Once you receive the message "Audiogram Added," you cannot fix it. However, you can add another audiogram and put a note, by clicking on the scroll and quill icon in the authorization process to let the benefit area know you made an error and the second audiogram is the correct one.

3. Click "SAVE" after keying in the audiogram

If you click "Next" the information is lost, so click "Save." Remember to record your authorization number. From the menu choose the Maintain Authorization tab. At Step 3, key in the audiogram data again and click "SAVE". After you get the message “audiogram added”, you can click “NEXT” to continue.

4. AISH clients are cost-share exempt

All AISH and Income Support clients should be cost-share exempt. However, if they have never received any previous benefits through AADL before, they will come up as cost share. Simply call an AADL client services clerk and they will verify that the client is on one of those programs and update the client.

5. Assessment date vs. test date

The test date is used on the audiogram (Step 3). At Step 4, the Assessment Date should be the Fitting Date (start of the trial).

6. Assessment date for hearing aid repairs and replacement ear molds

The assessment date is the date the client picked up the repaired aid or earmold and signed the Service Certificate.